How MotoNovo Finance Improved Compliance and the Customer Journey While Also Growing Market Share
In 2012 MotoNovo Finance engaged with OneSpan to fully digitize its financial agreement processes. OneSpan’s Agreement Automation solution enables MotoNovo’s customers to take out a motor finance agreement entirely digitally – from an initial application, through to the electronic signing of an agreement and all necessary digital identity checks.
Agreement Automation has helped MotoNovo to grow rapidly while also decreasing fraud. Through automation, the company has transformed slow, manual and paper-based processes into an industry-leading model which has led to high levels of customer satisfaction and an increase in market share.
Download this case study to discover how MotoNovo achieved these outcomes:
• 85% of agreement signed electronically
• 40% of new business full automated
• Frictionless and consistent customer journey
• Faster payouts for dealers
• Reduced risk of fraud with real-time KYC and verification checks