June 20, 2017 - 11am ET to 12pm ET


  • Nicole Sturgill, Principal Executive Advisor, Retail Banking – CEB
  • Rahim Kaba, Director of Product Marketing – eSignLive by VASCO

E-signature solutions boost automation for banks, reducing the costs incurred by paper-dependent processes in the branch, and enabling digital account opening for customers in a true end-to-end process. As consumers continue to incorporate digital interactions into their daily activities, retail banking executives have the opportunity to streamline their own processes to improve the customer journey across all delivery channels, including online, mobile, call center and modernizing the in-branch experience.

Fifty-one percent of retail banking executives expect spending on electronic signature technology to increase over the next two years. Since nearly a quarter of banks that had digital technology in 2016 adopted it in the last two years, lessons can be learned from those that have already made the transition.1

Join industry experts Nicole Sturgill, CEB and Rahim Kaba, eSignLive to uncover:

  • Valuable insights gleaned from CEB’s latest retail banking survey
  • How consumers are banking now, including their preferred journeys for account opening and receiving customer support
  • Features, capabilities, and requirements of best-in-class e-signature solutions
  • Examples of how leading banks are incorporating e-signature across their branch, call center, online and mobile channels

1CEB 2017 Financial Services Technology Survey

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