Recorded On: June 7, 2017
- Zhi Ying Ng, Analyst Serving eBusiness & Channel Strategy Professional – Forrester Research
- Rahim Kaba, Director of Product Marketing – eSignLive by VASCO
Mobility has turned every industry on its head, and mobile banking has quickly become a key requirement for financial services firms looking to create a better customer experience and tighten relationships with customers. But not all banking institutions know how to fully leverage the power and flexibility of mobility; in fact, some don’t even know how to get started. For them, every day they fail to provide suitable banking services on mobile—especially by utilizing e-signature technology—is a missed opportunity.
Watch this free webinar, and hear from guest speaker, analyst Zhi Ying Ng from Forrester Research and eSignLive in a discussion around how to utilize electronic signatures to unlock the full potential of mobile banking applications. The webinar will feature examples and trends specific to Australia and will help you:
- Learn why and how banking apps promote customer engagement
- Understand how to deliver personalized mobile banking experiences
- Find ways to extend e-signature technology from online banking to mobile channels
- Create upsell opportunities using e-signatures and biometrics
For more details from Forrester Research on key opportunities for banks to turn mobile banking into an engagement platform, read this complementary brief Banks Are Missing Mobile Banking’s Three Big Opportunities.