Adoption surges to 75 percent in two years
Business Objectives – Make it easier for customers and representatives to do business.
The Problem – Manual processing of applications led to write-backs and delays. Applications returned with missing documents, data and signatures
The Solution – Equip 2,200 captive representatives with web-based, e-signature solution and e-signing pads
The Results – 95 percent of agents are now using the e-app, with 75 percent of applications being e-signed