eSignLive provides the most flexible and scalable solution to support your signing needs – today and tomorrow
Find Your Ideal e-Signature Plan
For user-initiated processes
Everything you need to start using e-signatures in minutes – right out of the box
Includes Pre-Built Connectors For :
Add e-signing to the business applications that you know and use every day using pre-built eSignLive connectors.Try it free for 30 days
Available with both eSignLive plans
Use eSignLive in the cloud for maximum flexibility and cost savings. Our solution can be hosted in any one of the growing number of global cloud locations and provides best-in-class security to ensure your company and customer data is safe and secure.
Deploy a dedicated hosted instance of eSignLive in a private cloud for your organization.
Deploy and manage eSignLive on your organization’s own infrastructure for maximum control.
Combination of above
eSignLive can be delivered publicly or privately on the cloud, as well as on-premises behind your company’s firewall. Our unified e-signature platform gives you the flexibility to choose how and where you want to deploy the service. Change at any time as your needs and policies change.
Performance and Availability
Global data centers
eSignLive is hosted in the US, Canada, Australia, the UK and Germany to fulfill in-country data residency requirements and ensure minimal data latency. By leveraging the global data center networks of our cloud infrastructure partners, we can also quickly deploy new instances of eSignLive virtually anywhere in the world.
> 99.999% up-time
Every instance of eSignLive is hosted on redundant infrastructures and provides a carrier-grade availability SLA of 99.999%.
Service availability status
eSignLive publishes and updates availability status on the Trust Center in real-time, for all global eSignLive environments, so you know the service is available when you need it. View the up-time percentages on the eSignLive Trust Center.
Load tested to a capacity of 3 billion documents per year
Our platform is loaded tested for the most voluminous usage scenarios. This ensures you can process massive volumes of business transactions while maintaining optimal response times.
Security and Compliance
eSignLive has successfully completed the rigorous SOC 2 Type II security audit. Our service is continuously monitored and is protected against unauthorized access, use and modification to keep your company and customer data safe and secure. Download a summary of the auditor’s report on the eSignLive Trust Center.
In addition, eSignLive is the only e-signature provider that is available in a FedRAMP compliant cloud to provide a standardized approach to security assessment, authorization and monitoring for cloud services used by U.S. federal agencies.
For the U.S. healthcare industry, eSignLive is in compliance with the Health Insurance Portability and Accountability Act of 1996 (HIPAA).
Verify recipient credentials prior to giving them access to the transaction. Email, SMS text code and Q&A are included with all eSignLive plans. eSignLive also integrates with 3rd party knowledge-based authentication (KBA) services such as Equifax.
Moreover, eSignLive provides the ability to authenticate users downstream at the point of signing through the support for personal digital certificates (i.e., stored on national eID cards, CAC/PIV smartcards, etc.), derived credentials, facial & fingerprint biometrics, 3rd party ID verification services (e.g., iDIN), as well as support for VASCO's DIGIPASS line of multifactor authentication solutions.
Download our white paper for guidance on how to select the right user authentication techniques for your transactions.
eSignLive can leverage digital certificates issued by third-party Trust Service Providers (TSPs), including Certificate Authorities (CAs), or by your own public key infrastructure (PKI). We support digital certificates stored on the user’s system, government-issued smart cards (e.g., CAC/PIV, national eIDs, etc.) and hardware tokens to authenticate the identity of users. Learn more about digital signatures and certificates.
eSignLive complies with ESIGN, UETA, eIDAS Regulation in the EU and other e-sign regulations around the world. Download our Global E-Signatures eBook for information on e-signature laws around the world.
Vendor-independant audits trails
Each signature is secured with a digital signature that securely links the signer to the document to ensure accuracy and prove compliance.
Complete audit trail reports who signed, in what order, at what time and where. Audit trails are embedded in the document and travel everywhere, seamlessly with the record. Records can be stored in any system of your choice.
eSignLive is the only e-signature solution to offer a visual audit trail that captures and replays the entire signing process from start to finish – as experienced by signers.
Optimized Signing Experience
White-labeling & anti-phishing
Completely white-label the e-signature process and put your brand front and center on web pages and emails that signers see. Add your logo and customize the email content and sender domain to reflect your brand and retain full control over the look-and-feel of your web application. A fully branded transaction reinforces customer trust and ensures you achieve the highest adoption rates.
White-labeling is also protects your brand and your customers, and deters sophisticated phishing scammers from making you their next target.
Multi-device and channel ready
Create the best signer experience for any channel and process – whether that’s online, on a mobile device, in a call center, in-branch or in-person.
eSignLive is mobile-optimized and can automatically detect small form factor devices such as smart phones.
Remote and in-person signing
Send documents for signature and let recipients e-sign either in a face-to-face scenario or remotely over the Web.
Mobile signature capture
Turn your signer’s mobile device into a mobile signature capture pad to capture handwritten signatures. Cross-device support for desktop users to e-sign from their mobile device. No app or plug-in required.
Forms and Workflow
Forms & reusable templates
Accelerate the document preparation process by using templates, layouts and text tags for documents that you frequently send for signature. Set up signature and field placements to reduce the number of steps to get documents out for e-signing.
Advanced form functionality includes check boxes, radio buttons, drop-down lists, and text boxes, and more.
Get full control over who sees each document with workflow and document visibility features.
Monitor the progress of your transactions, and manage and archive transactions in eSignLive and/or your system of record. Reports and dashboards allow you to view and track e-sign transactions.
Groups and permissions
Manage role-based signing rules through groups and permissions. Requests for signatures can be managed, delegated and shared among members of a group.
Prompt your signers to attach supporting documentation during the e-signing process, such as a photo of a driver's license or additional PDF documents.
International and Support
Global language support
eSignLive supports English, French, Dutch, Spanish, German, Japanese, Portuguese, Italian, Russian, Chinese (simplified and traditional), Korean and Danish for both senders and signers, and we’re adding new languages continually.
The eSignLive Developer Community is a free online resource with access to developer tools, complete API/SDK documentation, sample code and an open peer forum. Join the community to get started with your free, unlimited sandbox account.
Technical support included
We provide email, phone and live chat technical support on all eSignLive plans to troubleshoot your product-related issues until the problem is resolved. We also provide access to online documentation with complete deployment and user guides to help you quickly get started.
For users who prefer to learn at their own pace, visit the eSignLive Support Center for video tutorials, FAQs and step-by-step guides.
Our professional services team is made up of project managers, software architects, technical consultants and QA experts that can provide guidance and best practices for each step of your e-signature implementation. Learn more.
Special eSignLive Features & Add-on Options
For the Professional Plan
The eSignLive Print Driver allows you to easily send documents directly to eSignLive from any Windows-based application. Simply print to “Send to eSignLive” from applications like Word, Excel, Google Docs and PDF to send your documents for signature.
Access your account and create and manage transactions from the eSignLive native mobile app for iOS and Android. We also offer a mobile SDK that helps you integrate e-signing capabilities into your existing mobile apps. Learn more about mobile e-signatures.
For government organizations, try the e-Sign for Government app, designed specifically for government users in mind.
The Bulk Send feature lets you quickly send the same document to multiple recipients without having to prepare individual transactions. Simply import your list of signers and each will receive a unique transaction to complete. Learn more about this add-on option.
Fast Track lets you create a dedicated URL for your transaction that you can embed into your website or secure portal. Zero integration or development is required. This feature is ideal for high volume, repeatable processes such as NDAs and standard contracts. Learn more about this add-on option.
The eNotary feature allows notaries to easily and electronically notarize documents without the hassles of paper. Authorized notaries and signers conduct signing in a face-to-face scenario. Once the transaction is complete, the notary seal is digitally applied to the documents by eSignLive.
For the Enterprise Plan
Open REST API and fully supported SDKs
Advanced workflow customization
Fully customize the document preparation and signing workflows and trigger specific events for your unique business processes and customer transactions to ensure the highest possible adoption.
Seamlessly integrate eSignLive with your upstream (e.g., document generation) and downstream (e.g., archival & storage) processes.
Third-party data fields
Tightly integrate with and link your data fields to/from other apps and systems. Data moves bidirectionally — from the third-party system to your document and vice versa.
Single sign-on (SSO) integration
Set up SAML/OAuth to allow your company’s users to login to eSignLive using single sign-on (SSO).
Signature capture hardware support
Support for signature capture devices such as Topaz and ePad Ink.
Access to other eSignLive solutions
Access to the eSignLive web & mobile apps and pre-built connectors for your user-driven, ad hoc processes across the enterprise.
Mortgage lenders, auto financers, equipment lessors and other financial services organizations, learn about our Digital Mortgage & Lending and eVaulting solutions.
*$20 per user per month when paid annually. Learn about our monthly and annual payment plans.
Ask us about our e-Sign for Government iOS app that offers secure mobile e-signing for government employees and military personnel.
Are you looking for a software plug-in for Microsoft Word, Excel and Adobe Acrobat? Learn about the e-Sign Desktop application.
Are you a non-profit organization? Contact us at 1-888-745-2647 for our special non-profit plans, offering a 30% discount on our Professional Plan.
Get your free sandbox account today and test how eSignLive works firsthand. Try it now >>
eSignLive is the white-labeled solution behind some of the most trusted brands and security-conscious organizations in the world
“eSignLive has allowed us to meet the requirements of two very different business processes without having to invest in the typical upfront infrastructure and resources for an on-premises solution.”
— Alec Blundell (Vice-President, Individual Life Insurance, The Co-operators)
“E-Signatures mean being able to close the deal immediately.”
“With eSignLive we are now getting back documents more quickly and accurately and with much less effort on the part of our customer.”
— Anne C. Doligale (Senior VP, Signature Bank)
How long will
it take to get started?
It depends on whether you are using e-signatures as a standalone service and manually preparing transactions, or if you are integrating e-signatures with other systems. For manual ad hoc processes you can sign up for an account and start sending out documents immediately. No delay. For integrated workflows the average time to get started is between 2 weeks and 2 months.
Can I choose where my
eSignLive data resides?
Yes. eSignLive is hosted in data centers in the United States and Canada currently with more being added across the globe. Customers can choose where their accounts are provisioned.
If you don’t see your favorite enterprise content management, forms, loan origination or other software application in our list of partners, don’t despair. We offer open APIs and fully supported SDKs that make it easy to integrate e-signatures with your core systems and free Sandbox accounts to get started quickly.
Do signers need to have an eSignLive Account?
Absolutely not. All they need is a web browser. Signers will NOT be prompted to set up an eSignLive account.
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