About This Partner

eFace2Face is a software development company that delivers world-class videoconferencing and collaboration solutions. The company provides businesses with opportunities to increase online sales by enabling their website visitors to hold interactive, face-to-face meetings online with financial, legal and insurance specialists.

eFace2Face has partnered with e-SignLive™ to make electronic signing accessible directly from their videoconferencing solution. As more and more businesses move high-value transactions like mortgages, life insurance and legal services to the Internet, they are finding value in tools like e-signatures and videoconferencing. These technologies bring simplicity and efficiency to complex processes such as mortgage closings, and eliminate the frustration that consumers often feel when faced with the vast quantities of paper documents to sign.

During video sessions, participants can now simply and securely e-sign documents in real time. While eFace2Face already enables agents and customers to hold high-definition video meetings while sharing and modifying documents in real time, the integration of e-SignLive enables all meeting participants to sign all necessary agreements, sequentially, in one session, using one channel.

Businesses using the joint solution will benefit from:

  • Greater efficiency with accelerated sales processes
  • Improved cross- and upsell opportunities with higher close ratios
  • Reduced costs and increased revenues
  • Improved compliance with industry standards and regulations
  • A better customer experience

“To better enable businesses to enrich and humanize the online customer experience, we looked for a partner who could not only seamlessly expedite online transactions but one that also put its customers first,” said eFace2Face CEO and founder David Patten, adding, “We partnered with Silanis based on its high customer ratings, trusted e-signature technology and its established expertise in industries like banking, insurance and government.”

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