Cross-device support empowers desktop/laptop users to e-sign from their mobile device

Cross-device support empowers desktop/laptop users to e-sign from their mobile device

The Mobile Signature Capture feature in eSignLive turn's the signer's mobile device into a signature capture pad. It allows signers on a desktop or laptop system to capture a handwritten signature on their mobile device, and then relay that signature back to the document on the desktop/laptop system. No app, plug-ins or special hardware required. Ideal for remote account openings, customers no longer need to visit a branch or retail storefront to sign. This makes your organization easier to do business with.

Benefits

  • Offer customers a more convenient signing experience from home, the office, the airport or just about anywhere
  • HTML5 support across all touch-enabled devices, enabling a user-centric mobile experience (intuitive experience, automatic scalability to smartphone screen size, and highly responsive)
  • The secure signing process takes place entirely through the browser
  • No app and no software plug-ins to download
  • No expensive hardware to purchase

How it works

Sample use cases

Cost-effective, digitized signature capture in the branch. Equipping all branches or retail outlets with signature capture hardware is expensive and has been a barrier for many organizations. By asking the customer to sign on their personal device in the branch, financial services providers:

  • Avoid the expense of purchasing, deploying and maintaining hardware
  • Benefit from the efficiencies and ROI of a fully digital workflow
  • Improve compliance with an auditable and error-free process
  • Improve customer experience with a more personal approach

Onboard new customers and capture hand-drawn e-signatures from an airport kiosk, campus or sporting event.

Offer customers the ability to use their own mobile device to e-sign – even in the branch.

Offer existing customers the ability to scan a QR code from any location, apply for a loan and e-sign in just a few taps.

Resources

Mobile Signature Capture is available for eSignLive Professional and Enterprise Editions.

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