Donegal Integrates eSignLive eSignLive to Create Easy-to-Use, Seamless Workflow for Insurance Agents
Access to e-signature solution within agent portal simplifies completion of insurance applications into a single electronic session.
(MONTREAL) – April 29, 2014 – Donegal Insurance Group, which offers property and casualty insurance through a network of 2,500 independent insurance agencies in 22 states, is always looking for ways to enhance processes with its agents. To this end, the company has integrated Silanis e-SignLive™ into its web-based portal making it easier for agents to generate and complete insurance applications without ever having to fall back to paper for signatures. “Electronic signature technology is trending high with our agents,” said Sanjay Panjay, Senior Vice President and CIO of Donegal. “e-SignLive allows our agents to complete the application process for an insurance policy even more efficiently because there is no need to send signed documents to our offices. An added benefit is that has a very favorable impact on customer satisfaction and long-term loyalty.” With e-SignLive integrated into Donegal’s agent portal, an insurance policy can be completed in a single session regardless of whether the signature is scripted and captured on a tablet or with a click-to-sign button on a PC. The e-SignLive platform incorporates digital signature technology and embeds the signature audit trail information directly into the e-signed document. This creates a tamper-evident document and helps ensure non-repudiation. All of the digital paperwork, including state regulated documents, is then delivered directly to Donegal’s centralized filing system for indexing and storage. “With everything going digital, even within the most regulated industries, it makes good business sense to provide an easy and secure way to e-sign,” said Tommy Petrogiannis, CEO and co-founder of Silanis. “e-SignLive’s on-premise solution allows Donegal to seamlessly integrate e-signatures into its business process and core systems while retaining total control of all of the data. Everything remains solely within in the company’s own content management system.” The first business processes to incorporate e-SignLive include Donegal’s new business for its personal lines insurance products and policy changes.
About Silanis Technology
Businesses of all sizes choose Silanis Technology when e-signatures matter. With more than 600 million documents processed every year, e-SignLive™ is the most widely used e-signature solution around the world. Thousands of organizations, big and small, including the leading banks, insurers, credit providers, pharmaceutical and government agencies trust e-SignLive as their platform to make business digital. On premise or in the cloud, e-SignLive delivers the best customer experience while improving legal and regulatory compliance.